      HUBBARD COMMUNICATIONS OFFICE

Saint Hill Manor, East Grinstead, Sussex



  HCO POLICY LETTER OF 7 FEBRUARY 1965



Remimeo

Sthil Students

Assoc/Org Sec Hat

HCO Sec Hat

Case Sup Hat

Ds of P Hat

Ds of T Hat

Staff Member Hat

Franchise





   Keeping Scientology Working Series 1





Note: Neglect of this PL has caused great hardship on staffs, has 

cost countless millions and made it necessary in 1970 to engage in 

an all-out, international effort to restore basic Scientology over 

the world. Within 5 years after the issue of this PL, with me off 

the lines, violation had almost destroyed orgs. "Quickie grades" 

entered in and denied gain to tens of thousands of cases. Therefore 

actions which neglect or violate this policy letter are HIGH CRIMES 

resulting in Comm Evs on ADMINISTRATORS and EXECUTIVES. It is not 

"entirely a tech matter," as its neglect destroys orgs and caused a 

2-year slump. IT IS THE BUSINESS OF EVERY STAFF MEMBER to enforce 

it.



             SPECIAL MESSAGE



THE FOLLOWING POLICY LETTER MEANS WHAT IT SAYS.



IT WAS TRUE IN 1965 WHEN I WROTE IT. IT WAS TRUE IN 1970 WHEN I HAD 

IT REISSUED. I AM REISSUING IT NOW, IN 1980, TO AVOID AGAIN SLIPPING 

BACK INTO A PERIOD OF OMITTED AND QUICKIED FUNDAMENTAL GRADE CHART 

ACTIONS ON CASES, THEREBY DENYING GAINS AND THREATENING THE 

VIABILITY OF SCIENTOLOGY AND OF ORGS. SCIENTOLOGY WILL KEEP WORKING 

ONLY AS LONG AS YOU DO YOUR PART TO KEEP IT WORKING BY APPLYING THIS 

POLICY LETTER.



WHAT I SAY IN THESE PAGES HAS ALWAYS BEEN TRUE, IT HOLDS TRUE TODAY, 

IT WILL STILL HOLD TRUE IN THE YEAR 2000 AND IT WILL CONTINUE TO 

HOLD TRUE FROM THERE ON OUT



NO MATTER WHERE YOU ARE IN SCIENTOLOGY, ON STAFF OR NOT, THIS POLICY 

LETTER HAS SOMETHING TO DO WITH YOU.





               ALL LEVELS



       KEEPING SCIENTOLOGY WORKING



   HCO Sec or Communicator hat check on

   all personnel and all new personnel

              as taken on.



We have some time since passed the point of achieving uniformly 

workable technology.



The only thing now is getting the technology applied.



If you can't get the technology applied, then you can't deliver 

what's promised. It's as simple as that. If you can get the 

technology applied, you can deliver what's promised.



The only thing you can be upbraided for by students or pcs is "no 

results." Trouble spots occur only where there are "no results." 

Attacks from governments or monopolies occur only where there are 

"no results" or "bad results."



Therefore the road before Scientology is clear and its ultimate 

success is assured if the technology is applied.



So it is the task of the Assoc or Org Sec, the HCO Sec, the Case 

Supervisor, the D of P, the D of T and all staff members to get

the correct technology applied.



Getting the correct technology applied consists of



One: Having the correct technology.



Two: Knowing the technology.



Three: Knowing it is correct.



Four: Teaching correctly the correct technology.



Five: Applying the technology.



Six: Seeing that the technology is correctly applied.



Seven: Hammering out of existence incorrect technology.



Eight: Knocking out incorrect applications.



Nine: Closing the door on any possibility of incorrect technology.



Ten: Closing the door on incorrect application.



One above has been done.



Two has been achieved by many.



Three is achieved by the individual applying the correct technology 

in a proper manner and observing that it works that way.



Four is being done daily successfully in most parts of the world.



Five is consistently accomplished daily.



Six is achieved by Instructors and Supervisors consistently.



Seven is done by a few but is a weak point.



Eight is not worked on hard enough.



Nine is impeded by the "reasonable" attitude of the not-quite-

bright.



Ten is seldom done with enough ferocity.



Seven, Eight, Nine and Ten are the only places Scientology can bog 

down in any area.



The reasons for this are not hard to find. (a) A weak certainty that 

it works in Three above can lead to weakness in Seven, Eight, Nine 

and Ten. (b) Further, the not-too-bright have a bad point on the 

button Self-Importance. (c) The lower the IQ, the more the 

individual is shut off from the fruits of observation. (d) The 

service facs of people make them defend themselves against anything 

they confront, good or bad, and seek to make it wrong. (e) The bank 

seeks to knock out the good and perpetuate the bad.



Thus, we as Scientologists and as an organization must be very alert 

to Seven, Eight, Nine and Ten.



In all the years I have been engaged in research I have kept my comm 

lines wide open for research data. I once had the idea that a group 

could evolve truth. A third of a century has thoroughly disabused me 

of that idea. Willing as I was to accept suggestions and data, only 

a handful of suggestions (less than twenty) had long-run value and 

none were major or basic; and when I did accept major or basic 

suggestions and used them, we went astray and I repented and 

eventually had to "eat crow."



On the other hand there have been thousands and thousands of 

suggestions and writings which, if accepted and acted upon, would 

have resulted in the complete destruction of all our work as well as 

the sanity of pcs. So I know what a group of people will do and how 

insane they will go in accepting unworkable "technology." By actual 

record the percentages are about twenty to 100,000 that a group of 

human beings will dream up bad technology to destroy good 

technology. As we could have gotten along without suggestions, then, 

we had better steel ourselves to continue to do so now that we have 

made it. This point will, of course, be attacked as "unpopular," 

egotistical" and "undemocratic." It very well may be. But it is also 

a survival point. And I don't see that popular measures, self-

abnegation and democracy have done anything for Man but push him 

further into the mud. Currently, popularity endorses degraded 

novels, self-abnegation has filled the Southeast Asian jungles with 

stone idols and corpses, and democracy has given us inflation and 

income tax.



Our technology has not been discovered by a group. True, if the 

group had not supported me in many ways, I could not have discovered 

it either. But it remains that if in its formative stages it was not 

discovered by a group, then group efforts, one can safely assume, 

will not add to it or successfully alter it in the future. I can 

only say this now that it is done. There remains, of course, group 

tabulation or coordination of what has been done, which will be 

valuable -- only so long as it does not seek to alter basic

principles and successful applications.



The contributions that were worthwhile in this period of forming the 

technology were help in the form of friendship, of defense, of 

organization, of dissemination, of application, of advices on 

results and of finance. These were great contributions and were, and 

are, appreciated. Many thousands contributed in this way and made us 

what we are. Discovery contribution was not however part of the 

broad picture.



We will not speculate here on why this was so or how I came to rise 

above the bank. We are dealing only in facts and the above is a 

fact -- the group left to its own devices would not have evolved 

Scientology but with wild dramatizations of the bank called "new 

ideas" would have wiped it out. Supporting this is the fact that Man 

has never before evolved workable mental technology and emphasizing 

it is the vicious technology he did evolve -- psychiatry,

psychology, surgery, shock treatment, whips, duress, punishment,

etc., ad infinitum.



So realize that we have climbed out of the mud by whatever good luck 

and good sense, and refuse to sink back into it again. See that 

Seven, Eight, Nine and Ten above are ruthlessly followed and we will 

never be stopped. Relax them, get reasonable about it and we will 

perish.



So far, while keeping myself in complete communication with all 

suggestions, I have not failed on Seven, Eight, Nine and Ten in 

areas I could supervise closely. But it's not good enough for just 

myself and a few others to work at this.



Whenever this control as per Seven, Eight, Nine and Ten has been 

relaxed, the whole organizational area has failed. Witness 

Elizabeth, N.J.; Wichita; the early organizations and groups. They 

crashed only because I no longer did Seven, Eight, Nine and Ten. 

Then, when they were all messed up, you saw the obvious "reasons" 

for failure. But ahead of that they ceased to deliver and that 

involved them in other reasons.



The common denominator of a group is the reactive bank. Thetans 

without banks have different responses. They only have their banks 

in common. They agree then only on bank principles. Person to person 

the bank is identical. So constructive ideas are individual and 

seldom get broad agreement in a human group. An individual must rise 

above an avid craving for agreement from a humanoid group to get 

anything decent done. The bank-agreement has been what has made 

Earth a Hell -- and if you were looking for Hell and found Earth, it 

would certainly serve. War, famine, agony and disease has been the 

lot of Man. Right now the great governments of Earth have developed 

the means of frying every Man, Woman and Child on the planet. That 

is bank. That is the result of Collective-thought Agreement. The 

decent, pleasant things on this planet come from individual actions 

and ideas that have somehow gotten by the Group Idea. For that 

matter, look how we ourselves are attacked by "public opinion" 

media. Yet there is no more ethical group on this planet than 

ourselves.



Thus each one of us can rise above the domination of the bank and 

then, as a group of freed beings, achieve freedom and reason. It is 

only the aberrated group, the mob, that is destructive.



When you don't do Seven, Eight, Nine and Ten actively, you are 

working for the bank-dominated mob. For it will surely, surely (a) 

introduce incorrect technology and swear by it, (b) apply technology 

as incorrectly as possible, (c) open the door to any destructive 

idea, and (d) encourage incorrect application.



It's the bank that says the group is all and the individual nothing. 

It's the bank that says we must fail.



So just don't play that game. Do Seven, Eight, Nine and Ten and you 

will knock out of your road all the future thorns.



Here's an actual example in which a senior executive had to 

interfere because of a pc spin: A Case Supervisor told Instructor A 

to have Auditor B run Process X on Preclear C. Auditor B afterwards 

told Instructor A that "It didn't work." Instructor A was weak on 

Three above and didn't really believe in Seven, Eight, Nine and Ten. 

So Instructor A told the Case Supervisor, "Process X didn't work on 

Preclear C." Now this strikes directly at each of One to Six above 

in Preclear C, Auditor B, Instructor A and the Case Supervisor. It 

opens the door to the introduction of "new technology" and to 

failure.



What happened here? Instructor A didn't jump down Auditor B's 

throat, that's all that happened. This is what he should have done: 

Grabbed the Auditor's Report and looked it over. When a higher 

executive on this case did so, she found what the Case Supervisor 

and the rest missed: that Process X increased Preclear C's TA to 25 

TA divisions for the session but that near session end Auditor B Q-

and-Aed with a cognition and abandoned Process X while it still gave 

high TA and went off running one of Auditor B's own manufacture, 

which nearly spun Preclear C. Auditor B's IQ on examination turned 

out to be about 75. Instructor A was found to have huge ideas of how 

you must never invalidate anyone, even a lunatic. The Case 

Supervisor was found to be "too busy with admin to have any time for 

actual cases."



All right, there's an all-too-typical example. The Instructor should 

have done Seven, Eight, Nine and Ten. This would have begun this 

way. Auditor B: "That Process X didn't work." Instructor A: "What 

exactly did you do wrong?" Instant attack. "Where's your Auditor's 

Report for the session? Good. Look here, you were getting a lot of 

TA when you stopped Process X. What did you do?" Then the pc 

wouldn't have come close to a spin and all four of these would have 

retained their certainty.



In a year, I had four instances in one small group where the correct 

process recommended was reported not to have worked. But on review 

found that each one had (a) increased the TA, (b) had been 

abandoned, and (c) had been falsely reported as unworkable. Also, 

despite this abuse, in each of these four cases the recommended, 

correct process cracked the case. Yet they were reported as not 

having worked!



Similar examples exist in instruction and these are all the more 

deadly as every time instruction in correct technology is flubbed, 

then the resulting error, uncorrected in the auditor, is perpetuated 

on every pc that auditor audits thereafter. So Seven, Eight, Nine 

and Ten are even more important in a course than in supervision of 

cases.



Here's an example: A rave recommendation is given a graduating 

student "because he gets more TA on pcs than any other student on 

the course!" Figures of 435 TA divisions a session are reported. "Of 

course his Model Session is poor but it's Just a knack he has" is 

also included in the recommendation. A careful review is undertaken 

because nobody at Levels 0 to IV is going to get that much TA on 

pcs. It is found that this student was never taught to read an E-

Meter TA dial! And no Instructor observed his handling of a meter 

and it was not discovered that he "overcompensated" nervously, 

swinging the TA 2 or 3 divisions beyond where it needed to go to 

place the needle at "set." So everyone was about to throw away 

standard processes and Model Session because this one student "got 

such remarkable TA." They only read the reports and listened to the 

brags and never looked at this student. The pcs in actual fact were 

making slightly less than average gain, impeded by a rough Model 

Session and misworded processes. Thus, what was making the pcs win 

(actual Scientology) was hidden under a lot of departures and 

errors.



I recall one student who was squirreling on an Academy course and 

running a lot of offbeat whole track on other students after course 

hours. The Academy students were in a state of electrification on 

all these new experiences and weren't quickly brought under control, 

and the student himself never was given the works on Seven, Eight, 

Nine and Ten so they stuck. Subsequently, this student prevented 

another squirrel from being straightened out and his wife died of 

cancer resulting from physical abuse. A hard, tough instructor at 

that moment could have salvaged two squirrels and saved the life of 

a girl. But no, students had a right to do whatever they pleased.



Squirreling (going off into weird practices or altering Scientology) 

only comes about from noncomprehension. Usually the noncomprehension 

is not of Scientology but some earlier contact with an offbeat 

humanoid practice which in its turn was not understood.



When people can't get results from what they think is standard 

practice, they can be counted upon to squirrel to some degree. The 

most trouble in the past two years came from orgs where an executive 

in each could not assimilate straight Scientology. Under instruction 

in Scientology, they were unable to define terms or demonstrate 

examples of principles. And the orgs where they were got into plenty 

of trouble. And worse, it could not be straightened out easily 

because neither one of these people could or would duplicate 

instructions. Hence, a debacle resulted in two places, directly 

traced to failures of instruction earlier. So proper instruction is 

vital. The D of T and his Instructors and all Scientology 

Instructors must be merciless in getting Four, Seven, Eight, Nine 

and Ten into effective action. That one student, dumb and impossible 

though he may seem and of no use to anyone, may yet someday be the 

cause of untold upset because nobody was interested enough to make 

sure Scientology got home to him.



With what we know now, there is no student we enroll who cannot be 

properly trained. As an Instructor, one should be very alert to slow 

progress and should turn the sluggards inside out personally. No 

system will do it, only you or me with our sleeves rolled up can 

crack the back of bad studenting and we can only do it on an 

individual student, never on a whole class only. He's slow = 

something is awful wrong. Take fast action to correct it. Don't wait 

until next week. By then he's got other messes stuck to him. If you 

can't graduate them with their good sense appealed to and wisdom 

shining, graduate them in such a state of shock they'll have 

nightmares if they contemplate squirreling. Then experience will 

gradually bring about Three in them and they'll know better than to 

chase butterflies when they should be auditing.



When somebody enrolls, consider he or she has Joined up for the 

duration of the universe -- never permit an "open-minded" approach.

If they're going to quit let them quit fast. If they enrolled,

they're aboard; and if they're aboard, they're here on the same

terms as the rest of us -- win or die in the attempt. Never let them

be half-minded about being Scientologists. The finest organizations

in history have been tough, dedicated organizations. Not one namby-

pamby bunch of panty-waist dilettantes have ever made anything. It's

a tough universe. The social veneer makes it seem mild. But only the

tigers survive -- and even they have a hard time. We'll survive

because we are tough and are dedicated. When we do instruct somebody

properly, he becomes more and more tiger. When we instruct half-

mindedly and are afraid to offend, scared to enforce, we don't make

students into good Scientologists and that lets everybody down. When

Mrs. Pattycake comes to us to be taught, turn that wandering doubt

in her eye into a fixed, dedicated glare and she'll win and we'll

all win. Humor her and we all die a little. The proper instruction

attitude is "You're here so you're a Scientologist. Now we're going

to make you into an expert auditor no matter what happens. We'd

rather have you dead than incapable."



Fit that into the economics of the situation and lack of adequate 

time and you see the cross we have to bear.



But we won't have to bear it forever. The bigger we get, the more 

economics and time we will have to do our job. And the only things 

which can prevent us from getting that big fast are areas in from 

One to Ten. Keep those in mind and we'll be able to grow. Fast. And 

as we grow, our shackles will be less and less. Failing to keep One 

to Ten will make us grow less.



So the ogre which might eat us up is not the government or the High 

Priests. It's our possible failure to retain and practice our 

technology.



An Instructor or Supervisor or Executive must challenge with 

ferocity instances of "unworkability." They must uncover what did 

happen, what was run and what was done or not done.



If you have One and Two, you can only acquire Three for all by 

making sure of all the rest.



We're not playing some minor game in Scientology. It isn't cute or 

something to do for lack of something better.



The whole agonized future of this planet, every Man, Woman and Child 

on it, and your own destiny for the next endless trillions of years 

depend on what you do here and now with and in Scientology.



This is a deadly serious activity. And if we miss getting out of the 

trap now, we may never again have another chance.



Remember, this is our first chance to do so in all the endless 

trillions of years of the past. Don't muff it now because it seems 

unpleasant or unsocial to do Seven, Eight, Nine and Ten.



Do them and we'll win.





L. RON HUBBARD

Founder



Adopted as official

Church policy by

CHURCH OF SCIENTOLOGY

INTERNATIONAL



LRH:CSI:jw.rr.nt.ka.mes.rd.bk.gm





